FAQ

What inspired the bold colors in your designs?

Colors make us happy! Studies show that dopamine-triggering colors can boost mood and energy. We love vibrant neon shades and playful hues that make both dogs and their humans feel great. 

Where are you based?

We’re proudly based in beautiful British Columbia, where hiking and outdoor adventures are a way of life!

Why did you choose these color sets?

We carefully designed each color set to be both stylish and accessible. Our goal is to offer premium-looking harness sets at a great value—so you get high-quality design without the hefty price tag.

Do you offer free shipping?

Yes! Shipping is free across Canada. For U.S. orders, there’s a flat $15 shipping fee.

Will you ever be available in stores?

For now, we’re staying online-only, so we can keep our prices fair and offer the best direct-to-customer experience.

Is the harness waterproof?

Not at the moment. It’s tricky to find a material that’s both waterproof and comfortable for dogs. But we’re always exploring new innovations!

Why don’t you offer harnesses for big dogs?

Right now, our step in  harnesses are designed for small to medium dogs, since they pull with less force. We’re working on options for larger pups in the future!

What is your exchange and refund policy?

We accept returns and exchanges within 30 days of purchase, as long as the item is in new condition.

Got more questions? Reach out—we’d love to help!